1 reviews | Active since Dec 2014
UNABLE TO CANCEL PHONE AND ADSL LINE
<p>I emailed my cancelation form to Telkom on the 7th of June to have my telephone line and adsl line canceled as I have no need for it at home any more. I still haven't been contacted by any one and my lines are still active. I phoned the call center a few times already and forwarded my cancelation email of the 7th of June to two other people and Telkom but I still haven't been contacted by any one. I decided not to pay my account in the hope that it will get them to phone me but even that hasn't worked. I don't know what else to do to have my lines canceled as they don't have a contact number for cancelations only a email address which give no feedback at all...</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Retentions Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Retentions Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
