Unable to cancel my Telkom account

<p>In March 2016, I went into the Telkom store, completed the cancellation form, handed in the copy of my ID and was told that all was in order and my account had been cancelled. I was told that the payment I make for april would be my last payment. The reason I went through the process to cancel was that I was moving to the UK.</p> <p> </p> <p>In May I received another invoice from Telkom stating I owed money on the account. I emailed Telkom and queried the erroneous invoice. No response.</p> <p> </p> <p>In June I received another invoice and again I queried the account which should have been cancelled. Telkom rep**** and told me to fill in the cancellation form again, without confirming whether or not the additional billed amount would be cleared from my account. I responded to Telkom and guess what, I received no reply. </p> <p> </p> <p>I have emailed Telkom every month to query my cancellation and every month I get an invoice and no response. </p> <p>All I want is a contact at Telkom to assist me in the process of reversing my charges and closing my account as was confirmed to me at the Mall@Reds when I initially closed my account. Is there anyone from Telkom who can assist? </p>