Unable to cancel my fixed line for FOUR MONTHS

<p>I app**** to Telkom on 21 February to cancel my fixed line as I had moved to fibre through another service provider and no longer required the Telkom line.</p> <p> </p> <p>I completed the form, attached the required docs and submitted these via the email address identified on the Telkom website. I received an autoreply indicating that my application had been received and that I would be contacted by Telkom within 21 Business days. Needless to say noone from Telkom bothered to contact me.</p> <p> </p> <p>I then submitted another cancellation request in March once I received another invoice from them.</p> <p> </p> <p>Telkom are however perfectly happy to continue to bill me for the fixed line. I initially paid my invoice for February and March but refuse to pay for April and May as I have requested that my line be cancelled TWICE and do not feel it is fair that I be made to pay Telkom for a service I am no longer using and indeed which I have asked them TWICE to stop providing to me.</p> <p> </p> <p>To make matters worse I have now left the country for work so I couldn't be bothered spending the money or the time sitting on an international call with the Telkom call centre arguing about why they haven't cancelled my line.</p> <p> </p> <p>Please can someone from Telkom contact me to sort out this debacle.</p>