CV
Chantelle V
1 reviews | Active since Dec 2017
11 Dec 2017, 11:15
Unable to cancel my contact
I’m very frustrated with Telkom, I was first told I could cancel my LTI contract immediately as I have a month to month contract (my initial 2 year contract was over). Now I have been told I must give one months notice via an email. Which I have done. My concern is that I have not received any confirmation that the cancellations department has received my email. And I’m not able to talk to anyone in the department I have been told I need to wait the 21days (which is in 3 days times) in order to escalate this. I really feel like this is unacceptable. At the very least someone should be able to advise if they have received the mail – as there was no automatic email response.
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Replies (2)CV
Chantelle V's updateReviewer Update
04 Jan 2018, 14:35Thanks for the response but this still has not been cancelled. This is even post speaking to some one on the phone who send they have cancelled the contract. Please can this be sorted out as a matter of urgency as my account is still being debited monthly
CV
Chantelle V's update04 Jan 2018, 14:35
Reviewer Update
Thanks for the response but this still has not been cancelled. This is even post speaking to some one on the phone who send they have cancelled the contract. Please can this be sorted out as a matter of urgency as my account is still being debited monthly
CV
Chantelle V's updateReviewer Update
04 Jan 2018, 14:35Thanks for the response but this still has not been cancelled. This is even post speaking to some one on the phone who send they have cancelled the contract. Please can this be sorted out as a matter of urgency as my account is still being debited monthly
CV
Chantelle V's update04 Jan 2018, 14:35
Reviewer Update
Thanks for the response but this still has not been cancelled. This is even post speaking to some one on the phone who send they have cancelled the contract. Please can this be sorted out as a matter of urgency as my account is still being debited monthly