Unable to cancel my ADSL line since November 2016

<p>To whom it may concern,</p> <p> </p> <p>I have never been so disappointed in a company's services! In the contrary; by starting my contract with Telkom last year in the beginning of the year; was a breeze - call in and within 10minutes I hade a contract; where I only needed to pay the Desposit! Perfect!</p> <p> </p> <p>Now; moving from Western Cape (Oudtshoorn) back to GAUTENG, I knew I had to do something with my ADSL line. So I called in, filled in the form (even contacted Telkom to assist me with the completion) and sent it ********** (AS INDICATED ON THE WEBSITE) on 24 October 2016. Today is 12 January 2017. I still haven't heard anything from anyone in Telkom! So 'n sent in another cancellation letter. </p> <p> </p> <p>In the 1st week of December I went in to BROOKLYN Telkom; who was not able to assist me (or the other 5 people with the same problem). The Telkom stores are not abled to assist in cancelling a contract (THIS NEEDS TO BE TENDED TO PLEASE); they only dial the number and wait in line just like I could've done at home. </p> <p> </p> <p>I'm really disappointed! I receive my invoices by post and not email. I LIVE IN GAUTENG NOW! </p> <p> </p> <p>I would really appreciate it if ANYONE @ Telkom could assist me in cancelling my account. It would be nice if you could turn this frown upside down! </p> <p> </p>