Unable to Cancel Mobile & Landline since October

<p>I cancelled my Telkom Mobile LTE & my land line in October 2016. </p> <p>I got a reference for the cancellation & was told it would be done within a week.</p> <p> </p> <p>I am still being billed every month for these services, Evenry month I try follow up & get pushed from consultatnt to consultant & eventually get told the will escalate & someone from Cancellations department will get back to me. I have NEVER had a single call from Telkom Cancellations. It seems like they do not ever cancel anyones contracts.</p> <p> </p> <p>This is ********, they are *****ing from customers bank account every month. </p>