Unable to cancel line due to strike

I am unable to cancel my Telkom account, I have tried to call into the call centre but the strike is making it impossible to get through. I waiting for over an hour and still I could not get through. I tried sending emails (but there is only a cancellation email for businesses, not residential lines). The only way you can cancel your Telkom account is via the call centre. <br> <br> I even went to the Telkom branch on Adderley street to try cancel the line in person to no avail. They said I must call the call centre. So I sat in the branch and tried to call the call centre. No avail. <br> <br> All I want to do if cancel my line. And I refuse to be penalised because Telkom are unable to provide a quick and efficient way to do this. Kindly contact me, this needs to be sorted. <br> As usual, Telkom's service is shocking. Make it right.