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Noline N
1 reviews | Active since Jan 2018
17 Jan 2018, 12:03
Unable to cancel landline
I have moved my business beginning of August 2017 to a new premises. I therefore gave 30 notice in July 2017 to cancel my landline at the end of that month. As at today, 17 January 2018, I am still getting invoiced from Telkom. I have sent so many cancellation forms, phoned so many times to cancel. Every time customer care indicated that it will be cancelled but still I am getting invoiced. Can someone please HELP me!!!
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Noline N's updateReviewer Update
18 Apr 2018, 08:22Dear Igsaan
The problem is still not resolved. I am getting now notices that Telkom is going to blacklist me. How hard can it be to close my account? I am struggling as from today, 18 April 2018, 8 months to close the account. Can someone just phone me that can make decisions with the necessary authority and close the account?
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Noline N's update18 Apr 2018, 08:22
Reviewer Update
Dear Igsaan
The problem is still not resolved. I am getting now notices that Telkom is going to blacklist me. How hard can it be to close my account? I am struggling as from today, 18 April 2018, 8 months to close the account. Can someone just phone me that can make decisions with the necessary authority and close the account?