Unable to cancel Landline

<p>I have been trying for the past week, to get my line cancelled with Telkom, however none of the 100 people i have spoken to , have managed to help me. As per Telkoms terms and conditions, I submitted a cancellation form on the 30th October 2016, 1 month in advance, so that my line would be cancelled on the 1st of December 2016. I attached my ID book and filled in the relevant forms. I received an automated responce from their cancellation system, that they received the documentation, and somebody would contact me within 10 days. Obviously this did not happen, and when i saw that my line was still active on the 1st Decemeber, I immediately contacted them several times. Each time it is being forwarded to relevant department, however to date, nobody has contacted me.</p> <p> </p> <p>My biggest concern, is that since i am moving house on Wednesday, the new owners can simply plug their handset into the wall, and use my account, and I will obviously be stuck with the bill</p> <p> </p> <p>I have done everything I possibly can to get this sorted out, and I honestly do not have the stregnth to carry on phoning every day, holding on, and getting **** to. </p> <p> </p> <p>PLEASE SORT THIS SMALL ISSUE OUT ASAP TELKOM - PLEASE</p> <p> </p> <p>Khalid</p>