DE
Darren E

1 reviews | Active since Jan 2018

29 Jan 2018, 17:56

Unable to cancel expired telkom mobile account

When following the prompts to cancel on Telkom.co.za I always get "Unable to complete your request." When trying to follow up, telkom.co.za can't find the cancellation. The email us option on *** does not work. I cannot find the number of a support centre on telkom.co.za. The talk to us / chat on telkom.co.za does not work. I've been on hold on 10123 for 35 minutes now.

I want to cancel my expired contract! I would have gotten an iPhoneX contract through Telkom with the money yet now I shan't. I expect Telkom to immediately cancel my Telkom mobile account and apologize for making it impossible for me to do so through all their channels.

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Replies (1)
DE
Darren E's update20 Feb 2018, 16:11
Reviewer Update
You are lying to me. Here's what your site says: "We could not find any faults in our system with reference number: AI ********** . Please check the reference number and try again."