BN
Bruce N

1 reviews | Active since May 2012

16 Dec 2016, 13:15

Unable to Cancel Expired Telkom Contracts

<p> </p> <p>Hi</p> <p>I have two Telkom contracts which I received excellent service from over the 2 years since I was with Telkom. The one expired in August 2016 and was told by Telkom employees that I need to fill in a Cancelation Form. I filled it in and gave it to the store and emailed it to the email address on the cancelation form.</p> <p>While thinking that this contract will be cancelled, I was informed by numerous individuals and even an online forum that you will have a tough time cancelling you Telkom contract because there is no cancelation department.</p> <p>It is now December 2016 and this contract is still not cancelled and is deducting every month as Post Paid which proves that I am going got have a problem with cancelling my contract even though it is expired.</p> <p>My second contract expired in November 2016 and I want to cancel it but don’t want to go through a process that doesn’t cancel your contract and waist my personal time.</p> <p>Lastly I have now two new contracts from another Network Operator and will from Jan 2017 not be using the Telkom SIM cards any longer as I can't afford 4 contracts on my name. Two expired contracts from Telkom and the two new contracts from another Network Operator.</p> <p>Therefore, I would like to cancel the two Telkom contracts that have expired ASAP.</p> <p>Can someone please help!!!!</p> <p>Regards,</p> <p>Bruce van Niekerk</p>

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