Unable to cancel contract

<p>This is starting to become a nightmare, i moved from Cape Town in June of this year, it took me a while to call in but i called to cancel my contract, even completed the "cancellation form request" last month already and i am still unable to actually cancel my contract.</p> <p>I have stopped paying for it, the contract is supended but for some reason they manage to still add the monthly subscription fee on top every month *shocked face*</p> <p> </p> <p>Since i submitted my form, i got a call back ONCE from the cancellations department, i was driving and could not talk, so i asked them to call me back later, well they never did. A week and a half later, i remembered this lady never called me back, so i called Telkom and the system is in such a way that you cannot talk directly to the cancellations department, so i ask them . . . what must i do now? - no they will call you back? Well its two weeks since that conversation, no -ne calls me back.</p> <p>So i called Telkom again today, the lady says forward me the forms again. I do, no one calls me back.</p> <p> </p> <p>Then another statement comes in, with an extra R400 subscription charge on it. Now how do they manage to still bill me on an account that has been suspended, i dont even live there anymore for the last two months and i have called a dozen times to get it cancelled. When i got this deal, thay said to me . . . ."this is not a contract,you can cancel anytime REALLY NOW</p>