MG
Megalin G
1 reviews | Active since Nov 2013
10 Mar 2016, 11:16
Unable to Cancel Contract
I have been trying to cancel my LTE 50+50 month to month contract for the past week, but I have got no response from Telkom. I have filled out the required form and sent through mu ID. But it seems to go into a black hole. I need someone to process the cancellation, as the LTE service sucks in my area.
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Telkom's replyOfficial
10 Mar 2016, 11:18Hello MegalinG,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM210481
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM210481
Regards
Luleka
Telkom Social Media Team
Telkom's reply10 Mar 2016, 11:18
Official
Hello MegalinG,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM210481
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM210481
Regards
Luleka
Telkom Social Media Team