mS
mawande S

1 reviews | Active since Feb 2017

01 Mar 2017, 07:00

Unable to cancel an unauthorised debit order

<p>In Jan 2017 I noticed an unauthorised Telkom debit order on my account. I reported it to Telkom and reversed it at my bank. On Friday 24th Feb I noticed another unauthorised Telkom debit order on my account. I also reported this to Telkom and to my shock the assistant at Telkom offered no solutions except to report on hellopeter. I instructed my bank to reverse the debit order. To my disbelief, Telkom has processed another debit order on my account the very next day. At this point I have not even received a reference number from Telkom to suggest anything is being done about this.</p> <p>Can this nonsense stop now?</p>

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