1 reviews | Active since Mar 2009
unable to cancel ADSL service
I've been trying to cancel my ADSL service since last week, but these guys are just giving me the runaround. I will cancel my debit order on 2 June because no-one is able to help me.
apparently the service cancellation can only be done on the online portal... i eventually got in there, but someone else's name is on my account, and i'm unable to add the correct account which i want to cancel. complete stuff-up!!!
Hi
We are sorry to hear this. Thank you for contacting us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
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Regards
Hazel
Telkom Social Media Team
Hi
We are sorry to hear this. Thank you for contacting us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Hazel
Telkom Social Media Team