1 reviews | Active since Jul 2011
Unable to cancel ADSL line
<p>I am trying to cancel my ADSL line. I was sent a form to complete and the mail to cancellations. <br /><br />I followed up and till today, nobody can tell me what happened to my cancellation request. Customer Services say I need a reference number before they can assist. How am I to get a reference number if nobody is doing anything to process my appication. <br /><br />Can you please get someone to assist me immediately to cancel my ADSL line. </p>
Hi rikus
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will forward this to the relevant department.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Hi rikus
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will forward this to the relevant department.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team