1 reviews | Active since Dec 2010
Unable to cancel ADSL and Landline
<p>Good morning</p> <p>I have submitted my ADSL and landline cancellation documents on 30 January 2016. I have not received confirmation of receipt yet and it is impossible to get through to 10210 during my lunch hour. I have phoned every day this week to speak to a consultant and make sure my documentation has been received so that the 20 day notice period is not delayed unnecessarily but with no luck. Can someone please just confirm receipt and start the cancellation process if they have not yet done so.</p> <p>Thank you</p>
Hi Noleen
Thank you. I have still not received confirmation of receipt of my cancellation papers. I have no idea if the 20 day notice period has started or not since submitting it on 30 January. Please can someone confirm?
Regards
Willem Burger
Hi Noleen
Thank you. I have still not received confirmation of receipt of my cancellation papers. I have no idea if the 20 day notice period has started or not since submitting it on 30 January. Please can someone confirm?
Regards
Willem Burger
Good morning
Please can someone confirm receipt of my cancellation documents and advise when I can expect the line to be cancelled. I have submited these documents 13 working days ago and still have not had confirmation of receipt.
Good morning
Please can someone confirm receipt of my cancellation documents and advise when I can expect the line to be cancelled. I have submited these documents 13 working days ago and still have not had confirmation of receipt.
Good day, please can someone from Telkom confirm receipt of my cancellation request and provide a status update.
Good day, please can someone from Telkom confirm receipt of my cancellation request and provide a status update.
Good morning
Please can I have some feedback on this. Your reference number is useless to me because my line is still active and no person with a real job has the time to hold on to get through on 10201. I have been to the Telkom stores twice in tiwo weekends to follow up and each time someone "escalates" yet my line remains active. I have submitted the calcellation documents on 30 Jan. It is now 14 March. How difficult is it for you to do your job? And what is your purpose Noleen? To provide reference numbers that don't do anything? You don't respond to my posts or private replies. Posting this on HelloPeter has done nothing at all except give me a reference number that I can stare at.
Good morning
Please can I have some feedback on this. Your reference number is useless to me because my line is still active and no person with a real job has the time to hold on to get through on 10201. I have been to the Telkom stores twice in tiwo weekends to follow up and each time someone "escalates" yet my line remains active. I have submitted the calcellation documents on 30 Jan. It is now 14 March. How difficult is it for you to do your job? And what is your purpose Noleen? To provide reference numbers that don't do anything? You don't respond to my posts or private replies. Posting this on HelloPeter has done nothing at all except give me a reference number that I can stare at.
Good afternoon
This was a very painful experience but the line has eventually been cancelled.
Thank you.
Good afternoon
This was a very painful experience but the line has eventually been cancelled.
Thank you.