RH
Roland H
1 reviews | Active since Jun 2010
22 Mar 2015, 17:15
Unable to cancel account, second attempt..!!
I have already laid a complaint that I couldn't cancel my account. All I got was a reference number here on hello peter. No phone call, email, sms, nothing..!!<br> <br> My ref no is SM96462.<br> <br> Hopefully someone in customer care will pretend to care about its customers and do something about this.
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Telkom's replyOfficial
23 Mar 2015, 18:44Hello Moordyk,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Apologies for any inconvenience caused.
Have a gr8 day!
Kind regards
Igsaan Damon
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Apologies for any inconvenience caused.
Have a gr8 day!
Kind regards
Igsaan Damon
Telkom Social Media Team
Telkom's reply23 Mar 2015, 18:44
Official
Hello Moordyk,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Apologies for any inconvenience caused.
Have a gr8 day!
Kind regards
Igsaan Damon
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Apologies for any inconvenience caused.
Have a gr8 day!
Kind regards
Igsaan Damon
Telkom Social Media Team