oB
oliver B
1 reviews | Active since Sept 2013
19 Feb 2016, 09:21
UNABLE TO CANCEL ACCOUNT
I have sent multiple emails to the cancellation department. I have received no response for over a month. I continue to get billed. <br> <br> The call centre can't tell me what's going on cause they say they don't deal with cancellations and there is no record of account cancellation having being logged. <br> <br>
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Telkom's replyOfficial
19 Feb 2016, 09:26Hello oliverberard,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM202682
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM202682
Regards
Luleka
Telkom Social Media Team
Telkom's reply19 Feb 2016, 09:26
Official
Hello oliverberard,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM202682
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM202682
Regards
Luleka
Telkom Social Media Team