UN ETHICAL BEHAIVIOUR

terrible service from taking a contract out in march my account is not being debited on the correct date, i always have to go to the store get a statement to pay elsewhere amounts differ , workers in store cannot assist with anything always saying to call the call centre when i do they say go in store who the hell is willing to take responsibility no to mention that i cant use the damn phone because everytime i load data im not able to use it!!!!! telkom must fall! joh i dont even know how to get assistance at this point