Un allocated payments and suspended line

********** at Telkom did not even respond to my escalated issue. I paid my account on the 5th of June and sent proof of payments to Telkom in June. I called in numerous occasions to allocate payments but these have still not been allocated, I have also sent numerous emails attaching the payments but still I have been disconnected. My phone is disconnected for more than a week even though I have paid! I am told the payments are there since the proof of payments where received but it is now the 11th of July and I still my phone is disconnected. This is causing a serious loss of income for my business and I am completely being ignored. It is disgusting the level of service I have received and numerous attempts to resolve the issue and still I sit without communication.