1 reviews | Active since Jun 2017
UMC never to be fix?
<p>I have been phoning and complaining about my telkom line being very slow to not working at all. Its been over 2 weeks now going into 3 weeks and telkom STILL haven't resolve the problem,</p> <p>Everytime I phoned the call centre each person had something new to say. Finally when one technician came out he said the problem was with the UMC and closed the case. So I phoned amd spoke to them on twitter, they gave me a NEW reference just for them to send me a second technician out. All he did was the SAME test the previous one did telling us the EXACT SAME story, and closing the case. So now last week when I asked on twitter what is going on they say that a tech was dispatch and he says the line was fixed today. YET again, NO ONE checked the UMC. plus my line was still extremely bad!!!</p> <p> </p> <p>Okay so today after the message from twitter I called in to just double check, and this lady told me my line was last worked on, on the 5th of June, meansing someone is clearly lying. </p> <p> </p> <p>If only telkom was good at fixing problems as they are in lying to their clients and not getting work done!!!</p> <p> </p> <p>At this point I have lost so much money in this process, not being able to work some days I work of home or anything!</p> <p> </p> <p>Its really pathetic service!</p>
