MK
Michael K

1 reviews | Active since Dec 2012

21 May 2016, 06:12

Ultra-slow fixed LTE

<p>I used to get super speeds of 35Mbps and higher, and was very happy to recommend Telkom LTE to friends (quite a few signed up), but lately and in the last few months, the norm is between 300Kbps to 2,5Mbps (Up AND down). </p> <p> </p> <p>Telkom, sort this out or let us know what you are doing to improve QoS... </p>

0
Replies (1)
Telkom
Telkom's reply24 May 2016, 09:46
Official

Hi ****ool

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is SM236192 .

We apologise for any inconvenience caused.

Kind regards

Igsaan

Telkom Social Media Team

Best regards,