1 reviews | Active since Mar 2010
Ultra slow!
<p>So i reported my telkom landline being down on the 9th of November, and was told it would be fixed within 72 hours, and after following up every day and being told different stories, we are now sitting on about 200 hours and my landline is still not fixed?? I was given a reference number and an escalation number but that doesn't help at all??</p>
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Yazied
Telkom Social Media Team
Best regards,
Good Day,
Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest. Please send us the affected number to *** and quote ***
Regards
Yazied
Telkom Social Media Team
Best regards,
So another day gone and still no technician to sort out our issue, just a bunch of empty promises! How much longer until someone at telkom wakes up and sorts this out??? So 240 hours and counting, thats ten days telkom!!
So another day gone and still no technician to sort out our issue, just a bunch of empty promises! How much longer until someone at telkom wakes up and sorts this out??? So 240 hours and counting, thats ten days telkom!!
Today is day 13 without telkom sorting out our line, just messages asking for a reference number. That is going on 312 hours after reporting the fault and you promised within 72 gours telkom???
Today is day 13 without telkom sorting out our line, just messages asking for a reference number. That is going on 312 hours after reporting the fault and you promised within 72 gours telkom???