*****ulent Telkom

The best at being the worst! App**** for fiber in February 2025, for R900, being billed R1600. This is an easy fix.... NO 1st - Stand in line for a minimum of 3 hours. 2nd - Telkom staff don't want to help, best answer is "call billing". 3rd - Call binning, (In ten months, a total of 6,5 hours spend explaining the problem) no help, best answer is "call sales". 4th- Call sales, they don't even know whom they work for. 5th - Call to Cansel, 1st person to understand, No.... Call billing, explain, try to understand, being told money will be credited. 6th - Only half of what I'm being owned, credited. 7th - Wrong amount (R1600) being deducted from wrong credit.

Worst experience ever, maby staff training is HOW NOT TO HELP COSTUMERS. A simple fix, complicated by your own staff, why is it so difficult. Telkom the most *******ed, best ****mers and the biggest *****sters