*****ulent contract on my name by Telkom

I had bad experience with Telkom before that I ported all two numbers to Vodacom and MTN. I asked them to delete my profile from their systems as I didn't want anything to do with them. I found out 3 weeks ago that i have 3 month contract after I noticed debit orders in my account. I have two weeks already dealing with them, I haven’t got assistance with regards to ***** that’s happening in my account and why they still have my details in their system, a contract of cellphone and data that was done without my knowledge by a Telkom someone(they mention they cannot recognize the person and they always say the system is down when I ask) on 2024/11/01. I called the call centre they logged the case(all documents were sent to ***) and it was closed on the same day without a reason. I spoke to the second person(***) to log a case but still no response on what she promised. This clearly says Telkom doesn’t care and are aware of this ********* behaviour and ***** in keeping other people information in their system without their approval. This *****ulent contract done on my name affected my credit score and they are still deducting the huge amount that I have to dispute every time until they respond to the case ,this will have negative impact on my credit score. can justice must be served.