Typical Telkom Terrible service

<p>I signed up a new 24 month contract with Telkom for 4MB uncapped ADSL. I was on out of contract prior to this and was on a month to month. Since I signed up the new contract I have had endeless problems. I've experienced slow internet connection to no internet connection for the past few weeks. I have called them on numerous occasions and the consultant refreshes my port and then it's ok for a day or two and it all starts again. I have logged a fault with a technician and two days later I got an sms to say that my fault has been resolved which it wasn't. I called again on the 5th of August 2017 and the consultant ran a few tests and said I have a port mismatch and they will log it with a senior technician. I have had no feedback for three days and decided to call them once again and gave them my fault number to which they responded that senior technicians are looking into it. It's now been four days since I logged the last fault and still nothing. Why do I have to receive such terrible service for something that I'm paying for every month?</p>