1 reviews | Active since Jun 2012

10 May 2016, 20:13

Typical, poor service from Telkom

<p>I took out an ADSL bundle from telkom in February 2016. I got given the ADSL router, but not the mobile ****le. I have been into the store numerous times and phoned the call centre. It is a joke. The call centre tells me to go into the store (to the EXACT person who helped me sign the contract) The store tells me to contact the call centre. The email address tthey provide me to log the complaint is a non existant address. I am getting p***ed from pillar to post. SHOCKING SERVICE....Helkom....</p>

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Replies (1)
Telkom
Telkom's reply12 May 2016, 12:29
Official

Hi KAQC

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.


We do apologize for any inconvenience we have cause to you.


Your reference number is: SM232649

Regards
Luleka
Telkom Social Media Team