Typical bad customer service from Telkom

<p>I have a 4Mb uncapped internet account with Telkom and I've had it for more than 4 years. I'm paying about R785 a month for the whole package. I initially signed up a 24 month contract more than 4 years ago so I am currently on a month to month account. Telkom advertised the same package as mine for R599 so I thought I would sign up for that 24 month package and save R185 a month. I chatted to an Agent online who told me I could do that by calling in or going to a store. I then went to a store on Friday and the consultant told me it's not for existing 4Mb account holders but only for upgrades and new accounts. I was willing to sign up a 24 month contract but now I'm considering cancelling my account because I refuse to pay almost R200 more than other subscribers on the same package. I would understand if I was still under contract but I'm not for more than 2 years now. </p>