****ty Telkom Service

Today i walked into my office and my staff tell me that our landline and Wi-Fi have been cut off. I spend over an hour on the line with Telkom consultants who refuse to transfer me to their manager telling me my account is fully paid (by debit order) but I have exceeded their credit limit which is set by Telkom on my supposed unlimited business lines. Then 1 of the consultants who was the most helpful of the bunch of useless people I spoke to tells me he will increase my limit and it shouldn't take long to open up my lines because it was "THEIR FAULT". So I'm trying to understand how I'm paying for unlimited services and yet Telkom decides when they think I've used enough of these services. Mind you they bill me via debit order each month. Telkom had better call me back and fix this ******* immediately because every minute that goes by is a minute I lose money. They will be hearing from my lawyers for this ********* conduct. We all complain about them and their pathetic service but I intend to take this as far as I can.