****ty Service

I am very disturbed and perplexed with how Telkom SA treats its customer. I am **** victim who is currently working from home because of my **** ordeal. I have a Telkom ADSL line so that it would be easy for me to work from home since I am a freelancer. I have logged a complain about because the issue on Saturday, it is Tuesday and no one is saying anything about the Technician coming to assist. I am currently suffering from social anxiety which makes it hard for me to leave the house at the moment. When I call the call centre all the agents bluntly tell me they do not know when am I going to be assistant. It is frustrating is that as we are approaching month end I have to send invoice so that they can get money from my account when they debit since they do not miss that date. I am scared that a male technician will come at the house and find me alone, currently I have people who are visiting and I can be at ease when the technician comes through to the house.