1 reviews | Active since Nov 2016

09 May 2017, 09:31

****ty Service

<p>I ordered the October deal of the month from telkom mobile (sales dept) upon receiving it i saw that it was not what i wanted, as i thought it was a portable router, got the device returned back to them and they called me 3 weeks after receiving it to tell me that i should now have the device returned to me and i should buy myself the portable router. Thats not a problem, the problem i have now is getting the device sent back to me. Everytime i call i get transferred to different departments, given so many case numbers with no help at all. Im ****ed off as hell as this is such a hassle for me and im paying for a product im not even using. </p>

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Replies (1)
Telkom
Telkom's reply09 May 2017, 12:07
Official

Good day Neilwe ,

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,