****ty Customer Service Telkom !!

Bad experience taking out an ADSL contract with Telkom, they messed up from the start. The debit date the sales lady noted was incorrect, the R700 installation fee. The calls are recorded, I don't mind if you review the call, did she mention the R700 if so, cool, if not, why not pop an email, sms or SOMETHING to inform me the services would be SUSPENDED !! Then I made the payment immediately when I called in, cool, it would go through... Wow... services only went on after 3 or 4 days ... Then I went to the Telkom store in Vangate Mall, Cape Town, I complained about this, as usual, the normal sorries. I asked them to make sure the debit date is changed to the correct date, then my dumb ass question " If I made a payment now, will this reflect on the system before the debit goes off, my 1st payment with you guys, the consultant said YESSS !! it will reflect. What a joke, I was in the store on the 25th June, debit order still went off on the 5th July.... Back to the store where I spoke to Ameera in charge of the store for the day, no manager on duty, the 1st time as well. Ameera said she logged a dispute, this will take 72Hrs to dispute, and she would give me a call as well with the outcome, well Ameerah, not too sure how long your 72hrs is, but HEY !!!! still waiting. I want my debit order to be refunded ASAP, This customer experience from start till current is PATHETIC !! if this is what .you call Customer Service Telkom... I don't wanna hear sorries or poor apologies, FIX MY ISSUE !!!