****TY CUSTOMER CARE SERVICE

BAD BAD BAD BAD BAD SERVICE EVER,I CALLED IN A MONTH AGO TO QUERY DATA THAT HAS INCORRECT DEPLETION DATES,MY DATA WAS NOT LOADED IN APRIL AND IN THE PREVIOUS MONTH THEY LOADED DATA BUT THE DATA HAD AN EXPIRY DATE ON THE 14 BUT I PAID FOR THE FULL MONTH,I SPOKE TO AYANDA AND THAMARA WHO EVEN DROPPED THE CALL ON ME WHEN I ASKED FOR THE MANAGER AND SPOKE TO NTSIKI WHO REFUSED TO GIVE ME A MANAGER ALSO AND PROIMISED TO ESCALATE IT AND SEND ME AN EMAIL WITH FEEDBACK TILL TODAY I HAVE NOT HAD ANY FEEDBACK.TELKOM MUST CLOSE DOWN OR START HIRING COMPETENT PEOPLE THIS IS RUBBI***** QUESTIONS THEIR VISION AND MISSION OF THE BUSINESS, CLEARLY THE PROBLEM IS FROM MANAGEMENT TO QUALITY TEAM TO AGENT.