AD
Abdullah D
1 reviews | Active since Oct 2015
10 Oct 2015, 16:37
Two Years
I took out a telkom mobile contract about two years ago. After about two months I changed my bank account. I promptly phoned telkom mobile to inform them of the change so that they can debit my account accordingly. They never got it right. I phoned them numerous times. My line was also cut. Tried and tried but failed with telkom mobile. I think it was too complicated for them to sort my problem out. Even emailed an agent who was not very helpful. Still battling when my contract is about to expirein a few days time
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Telkom's replyOfficial
10 Oct 2015, 17:11Hello dab786,
Thank you for taking our call.
Kindly be advised that we are liaising with our Billing Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM155015.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for taking our call.
Kindly be advised that we are liaising with our Billing Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM155015.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Best regards,
Telkom's reply10 Oct 2015, 17:11
Official
Hello dab786,
Thank you for taking our call.
Kindly be advised that we are liaising with our Billing Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM155015.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for taking our call.
Kindly be advised that we are liaising with our Billing Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM155015.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Best regards,