Two Weeks With No Phone Or Internet

<p>On the 15th of October 2016 I logged a fault with Telkom because my phone line was completely dead. The guy I spoke to assured me that it would be resolved within 3 business days. On the 20th of October I called in to check the status and I was told they are currently working on the fault. The next day I phoned and they told me it wasn't even assigned to a technician yet. I called today and apparently they are currently working on the issue. Sounds a bit too fami**** for my liking. Telkom are absolutely useless.</p>