1 reviews | Active since Feb 2017

21 Feb 2017, 10:07

Two weeks waiting for a adsl line

<p>I have been promised a call from telkom to activate my adsl line now for two weeks. I have pleaded and been patient with them. I cant go on paying them for a service i am not receiving. </p>

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Replies (2)
's update21 Feb 2017, 13:47
Reviewer Update

Hi Bronwyn,

I wish I could believe you. Thats what i have been hearing for the last 2 weeks.

I have been paying a month for my line and have been unable to activate my internet on it.

And what i find super frustrating is that there was never communicated to me that there is restrictions on the line from Telkom side. I had to find this out by a third party supplier.

Now i have been waiting 2 weeks to get a 4mb adsl line active without any data on it.

I find this really pathetic and shocking client services. I have a good mind and go to the onbudsman and draw up a case against Telkom for wasting my time and withholding information from me regarding the service i am using from you.

Please let you team phone me by the end of today (21feb2017) and have my 4mb line adsl line up and running without any data packages by the end of Wednesday (22 Feb2017). I have waited long enough for you. I have been patient with you but you are wasting my money.

I will not accept any more apologies and will only be accepting actions.

And I will personally hold Telkom accountable for all costs during this period as it was due to lack of service I had to cover.

's update23 Feb 2017, 18:19
Reviewer Update

Dear Telkom,

Please cancel ALL my products I have with you. Immediately.

AND DARE YOU CHARGE ME EXTRA FOR ANYTHING!!! And i would like a FULL refund of the line installation.

You pathetic no hood company that *****s and lies to to people. I should have known better to EVER go into business with such a worthless slime-ball of a company.

And i am sorry for the person that will have to deal with this message. But please send it on to you boss, manager or however runs the show there.