Two weeks no service, no feedback.

Two weeks ago I reported my landline and internet went down. I reported it, I've not had any feedback, I call daily and only yesterday I had a technician allocated but the call center person says i'm on a list to be helped.<br> <br> So after complaining and calling for two weeks, it is clear that Telkom couldn't care less about their customers<br> <br> i'm looking for alternatives to Telkom and I want to cancel my account<br> Complaint number: 629CTK250216<br>