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ardelene H

1 reviews | Active since Aug 2015

17 Aug 2015, 15:18

Two weeks later still waiting on my upgrade

im so fed up with the parow branch now its two weeks later im still waiting for my upgrade if i hadn't called them they would have never made contact with me. telling me they dont have stock of the S6 i have to take the edge i dont want the edge i want the S6 its not like the phone is discontinued. the weekend they told me they will order it from another store but now they spinning a different story. Whenever i call they keep on saying we will call you back im still waiting....they first messed up with my one upgrade upgrading the wrong number which i let slide as we all make errors but now on my second upgrade no communications.<br> <br> 8ta ur service is ridiculous.

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Replies (1)
Telkom
Telkom's reply17 Aug 2015, 16:52
Official
Hello Ardey10,

Sorry to hear about your experience.

Your matter has been forwarded to out Telkom Mobile team to investigate and provide feedback.

Your reference number is SM135483

Kind Regards
Charl
Telkom Social Media Team