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Bernard B
1 reviews | Active since Mar 2009
25 Jul 2015, 16:25
Two weeks later and stull no ADSL
Good day<br> <br> I was waiting for a Technician from Telkom the whole day to arrive at my place for my Telkom line installation. The Technician never arrive to do the installation. I got a sms from Telkom that confirmed my booking date and time 24/07/2015 07:30 - 12:00. They even said on the sms it is a Morning booking. I spent two hours on the phone to the call centre but wasted my time. All I got was a \escalation"number 714581.<br> <br> They didn't call to let me know whats going on nothing"
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Telkom's replyOfficial
25 Jul 2015, 17:12Hello bernardb,
Apologies for the frustration experienced. We have responded to your escalation via twitter advising that the technician has no access, we have escalated this for you and we awaiting for a response.
Regards
Hilary
Telkom Social Media Team
Apologies for the frustration experienced. We have responded to your escalation via twitter advising that the technician has no access, we have escalated this for you and we awaiting for a response.
Regards
Hilary
Telkom Social Media Team
Telkom's reply25 Jul 2015, 17:12
Official
Hello bernardb,
Apologies for the frustration experienced. We have responded to your escalation via twitter advising that the technician has no access, we have escalated this for you and we awaiting for a response.
Regards
Hilary
Telkom Social Media Team
Apologies for the frustration experienced. We have responded to your escalation via twitter advising that the technician has no access, we have escalated this for you and we awaiting for a response.
Regards
Hilary
Telkom Social Media Team