1 reviews | Active since Sept 2018
Two Stories, One Issue and Zero Internet
Telkom Service went down on the 24th of August. Countless calls and trouble shooting a technician was sent out, only to advise that the line/account has been deactivated. Phone Telkom again, line is active we only need to add the username and password as it is currently on guest mode. We phoned back to have the password resend and got told AGAIN the line/account has been deactivated.
How is it possible that every other tech tells us a different story!!! Most useless company ever and we are still without internet.
Good day Lita Brits
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
Good day Lita Brits
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,