TWO SEPARATE QUERIES FOR TELKOM

First query: I app**** for a mobile contract over the phone on Monday. Someone called me back at 9:30am on Tuesday morning and I asked them to call at 10:30am as I was travelling. I am still waiting for that call. Decided to call the 081 180 as well as the *** and I was bounced from department to department. Up until today I still have not received my call back.'<br> <br> Second query: There seems to be an issue with my Telkom line. I can receive calls, yet cannot make them as there is no dialling tone. I requested a check via Facebook inbox. Had to follow up 24 hours later with no information given. Still waiting for feedback. <br> <br> Poor service across the board.