Two Oceans Marathon Entries missed

Reported internet connectivity fault faceless Telkom helpdesk on 20 October 2015. Today 14 November, a technician phoned saying he will be at my house at 9:30 to attend to fault. True to custom, he arrived late at 09:50 and on testing system, confirmed error. Said he will forward problem to higher authority as he could not solve problem. <br> Two Oceans race entries opened at 10:00. When he finally left after 10:00, I could again enter system, but was queued behind many others in the online race entry queue.<br> I have just been informed that race entries have been closed as quota has been filled - I missed out.<br> A heartfelt thumbs up to Telkom (again)- I remain proud to say that I have again donated money to you for a faulty, inadequate and shocking *********** service.