Two months without delivery of hardware

I signed up for a Telkom Simple Plan package in the last week of Marchl. It was meant to include uncapped ADSL, a land line and a ****le with 200MB per month of data. <br> <br> The technician who installed the line was great and the internet has generally worked well. What I am unhappy about is that I was told I had to go to a Telkom Direct store to collect my ****le, which I did. I have since been back to Telkom Direct no less than five or six times over two months, and they have yet to have the ****le in stock. <br> <br> The first few times the staff at the shop laughed it off, as if they thought it hilarious that they were out of stock. The last time I went, and finally expressed my severe frustration, they told me to write my name in a book to get on the waiting list. Not only did this anger me because I was being told to wait longer, but I was now on a waiting list many names below people who presumably signed up after me (because nobody had offered me the list the first 4-5 times I visited). <br> <br> The ADSL is great, but the fact that Telkom has been unable to provide the complete product for which I signed up, after two months, is ridiculous. Not happy.