Two failures

<p>Firstly I app**** online on the 26th of February 2017 for the Huaiwei 15Gig deal and subsequently received and sms and an e-mail stating that the final step to my order would be Telkom giving me a call and confirming my delivery address. It is now the 4th of March and no phone call,</p> <p> </p> <p>I then decided to go to the Telkom shop in Sandton and unfortunately I was greeted by a rude arrogant little lady called Ruth Mathe. I started telling her that I app**** online and that nobody has phoned me regarding the order. In a very "so who gives a **** about you" manner she said the deal was first come first serve and she started to do something else.</p> <p> </p> <p>I asked if she could at least check on the system to see what if anything had happened. She told me the special is over and there is nothing she can do. I asked to speak to a manager and then her attitude became even more offensive to me, She storms off into a little office to the side and then speaks to someone behind the closed door. She comes back and ask someone for the number of the manager in question and then the manager does not answer. I then asked if she could please call the manager again. She said there is nothing she can do if the manager is on lunch. </p> <p> </p> <p>I really lost my temper then and told her that her attitude stinks and that I would report it. She had the attitude of "Whatever dumbdumb waste your time I don't care" and she wrote her name down on paper for me as if to say "there you go see what you can do".</p> <p> </p> <p>If this is the level of service that telkom gives it is no wonder they have such a bad reputation.</p> <p> </p> <p>Good service would have been to take my details and contact me when she had found something out. Her career in service and sales will make a lot more people unhappy.</p> <p> </p> <p>I would love to give negative stars so the 1 start rating is indicative of getting any service at all.</p>