HW
Heleen W

1 reviews | Active since Sept 2012

17 Apr 2016, 08:40

Two entities billed for same line

We transferred our business line from the name of the director into the business. Since date of transfer Telkom bills both the director and the business and also increased the monthly charge to the business with R100. Telkom is therefore recovering R700 per month as opposed to the agreed R300 per month.

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Replies (1)
Telkom
Telkom's reply17 Apr 2016, 09:42
Official
Hello Evana,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM224449.

We apologise for any inconvenience caused.

Kind regards
Jawaad
Telkom Social Media Team