1 reviews | Active since Jan 2013

06 Mar 2017, 08:29

Two debit orders every month???

<p>Telkom is trying to deduct a second debit order every month on the 20th of the month. And then they charge me a rejection fee because I don't keep money around in that specific account, in case someone like Telkom feels the need to go and ***** it by sneaking in an additional debit order. Going back through my accounts I see this has been happening for the last few months. Telkom get your damn accounts in order!!! What nonsense is this???!!! Account number ********** 71</p>

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Replies (4)
Telkom
Telkom's reply06 Mar 2017, 12:33
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply08 Mar 2017, 11:23
Official

Good day Anaci,

We have changed your debit order date to the last day of the month for ***, changes will be effective next month.

For the current month you will still be debited on the 20th.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,

's update08 Mar 2017, 11:28
Reviewer Update

You have ALREADY DEBITED my account this month on the 28th of February. This happens EVERY month, you debit my account on the correct date, and then you try again on the 20th. I would like you to reverse all the ridiculous charges you keep charging me for "Payment Rejection Fee", it's over R200 every time.

's update22 Mar 2017, 08:24
Reviewer Update

YOU WENT AND DEDUCTED THE )(*$@#()!@*$ MONEY IN ANY CASE YESTERDAY! I WILL NOW TAKE THIS TO CPA, YOU HAVE UNTIL THE END OF THIS WEEK TO RETURN THE ****** MONEY OR I WILL MAKE A CASE AGAINST YOU.