sS
spookie S

1 reviews | Active since May 2016

09 May 2016, 09:40

Two days after multipile complaints. STILL NO ONE CAN TALK TO ME !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

<p>Its been two days after multipile COMPLAINTS , and more than 17 calls to the call centre and NO LESS than 15 HOURS on the line calling to get answers. Stil i dont have any answers to as what is going on with the installation of my DSL line , all i have is a SH*T load of reference numbers that dont work JACK SH*T !!! The only thing i know is that its at the cabling department for the last 4 days !!! when i ask for a number at the cabling department no one in the whole of TELKOM can give me that number becuase NO ONE has it , APPARENTLY !!! The best F*CKING part of everything is they tell you to pay a deposit befor they can install anything you pay the F*CKING deposit and then there is 20 000 000 excuses on why they cant install the line and NO ONE can give you a straight answer on how long it MIGHT take. EVERYONE at TELKOM knows exactly how to play with words not to give you a STRAIGHT F*CKING ANSWER !!! i wish i can talk to anyone AT TELKOM TJHAT CAN GIVE ME A STRAIGHT ANSWER WITHOUT ANY BULLSH*T AND WITHOUT TELLING ME IT HAS BEEN ESCALATED TO THE RIGHT DEPART AND THAT SOMEONE WILL GET BACK TO ME WITH AN UPDATE. so dont even repond to this F*CKING complaint if you dont give me a number of someone that can give me a answer and a STRAIGHT ANSWER OR IF YOU DONT GIVE ME A STRAIGHT ANSWER !!!!!!!!!!!!!!!!!!!!!</p>

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Replies (2)
sS
spookie S's update09 May 2016, 11:44
Reviewer Update
I am please to say that I did get a call back with all the information that I wanted. now we are on the right path , lets see how long it lasts.
Telkom
Telkom's reply09 May 2016, 13:04
Official

Good day ****kiefrikkie.

Thank you for your patience thus far. Our team will get back to you as soon as possible.

Regards,
Moenieb.
Telkom Social Media Team.