tN
trevor N

1 reviews | Active since Sept 2009

23 Apr 2016, 09:57

two account numbers created for 1 application???

I app**** for an ADSL line. This was installed in December. Telkom managed to create two account numbers, and charge twice for the same service. I paid the one in March, then the other in April, thinking it was one account. Now I am out of pocket in late payment fees yet I have made double payments !!!! The arrogance of Telkom is unbelievable. They say pay everything now or we will cut your line. Maybe we will refund you later!!! To me the solution is simple. I will be taking Sipo Maseko to the small clams court. Maybe then he will light a fire under his *********** staff!!! Telkom, a bunch of arrogant *********** fools!!!

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Replies (1)
Telkom
Telkom's reply03 May 2016, 07:56
Official

Thank you for making contact with us

 

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

 

We do apologize for any inconvenience we have cause to you.

 

Your reference number is:SM229342

 

Regards

Luleka

Telkom Social Media Team