Twice telkom sends the wrong team to my house!!!Frustrating incompetence!!!

<p>I app**** for Fibre after Telkom told me that Fibre was active in my area. After 3 weeks the Telkom OpenServe team came to do the installation but after wiring up my house they discovered that there was no fibre box on the Pole in my property. They then said this was a network issue and they have to refer the job back to the planning team because the contractors who did the network wiring did not finish the job. I said its ok. A week later Telkom contacted me telling me that someone would be coming to fix the issue and a few days later a technician contacted me confirming the time i would be home. I missed work so that i could wait for them to do the box installation but guess what!! Eskom sent the OPENSERVE guys again and it was not the network person . These guys came just to tell me exactly what i had been told before that they need a network person to do the missing fibre box installation!! THis is now 2 days or work wasted waiting for these guys and to make matters worse I had cancelled my ADSL with mweb!! I just find this very frustrating and un acceptable. How is this planning done? How can such mistakes be possible for such an organisation? Please telkom send the right person to come and install this missing BOX PLEASE PLEASE PLEASE!!! </p>